Spence Consultants delivers workforce development, compliance solutions, and technology integration to organizations that demand measurable results — backed by one of the deepest practitioner track records in the industry.
Spence Consultants was founded by a practitioner — not a theorist. Every methodology we apply was stress-tested in real organizations, with real workers, under real compliance demands.
Lamont Spence spent 13 years as Workforce Development Director at the Cooperative Home Care Associates (CHCA) — the nation's largest worker-owned home care cooperative, based in the Bronx, NY. During that tenure, CHCA maintained a caregiver turnover rate of approximately 30%, against an industry norm of 65–80%.
That wasn't luck. It was the result of systematic workforce design, multilingual training infrastructure, employer-aligned program development, and relentless attention to the moments in a worker's journey that determine whether they stay or leave.
Spence Consultants brings that same discipline — and that same track record — to every engagement. Whether you're building a training program from scratch, navigating DOH or DOL compliance, pursuing workforce grants, or integrating technology to modernize your operations, we deliver with the specificity that only comes from having done this work ourselves.
Based in Mount Vernon, NY. Serving organizations across New York State and beyond.
13 years as Workforce Development Director — nation's largest worker-owned home care cooperative, Bronx, NY
Scrum Master · Product Owner · Program Management · Salesforce Administrator
UEI: WQ4HVGH9XEG8 · Federal contracting ready · NAICS: 541612, 611430, 541618
Trivium Way Training Center · Lincoln Trade School · Elite Homecare Services · Ossining Padres Hispanos
Black History Heroes coloring book series · WGA-registered feature screenplay
Most organizations are doing important work. Outdated systems, disconnected training, and rising compliance demands make it harder to deliver results. We fix that.
High turnover drains resources and disrupts care quality. We design retention systems rooted in what actually keeps workers — not HR theory.
DOH, DOL, and regulatory demands create risk and administrative burden. We build audit-ready policies, procedures, and documentation systems.
Programs not aligned with employer needs produce poor outcomes. We develop employer-aligned curricula with measurable completion and placement rates.
Data scattered across spreadsheets and emails causes inefficiency and errors. We integrate modern workflows that centralize information and streamline operations.
Organizations collect data but can't act on it. We build dashboards, KPIs, and analytics frameworks that turn numbers into decisions.
Small-scale programs without systems can't grow. We design scalable models supported by employer partnerships and technology infrastructure.
Spence Consultants has developed two proprietary platforms — one built on 13 years of home care workforce data, one built to bring Black history into the hands of the next generation.
The only workforce retention platform built on a proven real-world operating model — not theory. Developed from 13 years achieving 30% turnover in an industry that averages 65–80%. Now accepting pilot partners.
Learn More → Educational PublishingA 10-volume coloring book series celebrating 199 Black pioneers — scientists, athletes, civil rights leaders, and more. Designed for children ages 4–7. Volumes 1 and 5 available now on Amazon.
Shop the Series →From workforce program design to technology integration, our services are built around deliverables — not billable hours.
Program design and implementation, curriculum development, employer ecosystems and pipeline development, recruitment and placement assistance, program evaluation and outcomes reporting.
Policies and procedures development, testing and competency frameworks, corrective action and continuous improvement systems, recordkeeping and documentation — audit-ready from day one.
Workflow optimization and automation, CRM and database setup, data governance and documentation, digital transformation for workforce and training operations.
AI enablement training for teams and leaders, responsible AI policy development, dashboards and KPI frameworks, performance reporting for funders, boards, and compliance bodies.
Grant identification, LOI and narrative development, funder research and relationship strategy, DOL and DOH-aligned proposal writing with compliance documentation.
SAM registration support, capability statement development, NAICS code strategy, agency targeting, and proposal support for federal workforce and training contracts.
Start with a free consultation. Tell us where you're headed — we'll tell you what it will take to get there.
Schedule Your Free ConsultationNo pressure. No pitch deck. Just a straightforward conversation about your organization's challenges and what it would take to solve them.